Privacy Policy — logigame Casino

This Privacy Policy ("Policy") is issued by logigame ("logigame," "we," "us," or "our"), the operator of the online gaming platform at logigame.vip, and applies to all personal information processed in connection with your registration, use, and access to the logigame platform and any related services, applications, or communications.

logigame acts as the Personal Information Controller (PIC) as defined under the Philippine Data Privacy Act of 2012 (RA 10173) and is registered with the National Privacy Commission (NPC). All personal data processing activities conducted by logigame are carried out in accordance with the general data privacy principles of transparency, legitimate purpose, and proportionality.

By registering an account on logigame or by continuing to use the platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and consent to the processing of your personal information as described herein. This Policy should be read alongside logigame's Terms & Conditions.

logigame collects the following categories of personal information, depending on your interaction with the platform:

logigame does not collect sensitive personal information as defined under RA 10173 (such as health data, religious beliefs, or political affiliations) unless specifically required and explicitly consented to for responsible gaming assessment purposes.

logigame collects personal information through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or filling out any form on the logigame platform.
• Automated collection: Technical data and gaming data collected automatically through your use of the platform, including cookies, server logs, and session tracking technologies.
• Third-party sources: Identity verification data from government ID databases or third-party KYC providers; payment data from GCash, PayMaya, or banking partners as part of transaction processing; fraud detection signals from third-party security services.
• Regulatory sources: Data from PAGCOR's exclusion registers or other regulatory databases where logigame is obligated to cross-reference player information for compliance purposes.

logigame processes personal data only for specific, legitimate purposes. The primary purposes and their corresponding legal bases under RA 10173 are as follows:

• Account management and platform access — necessary for the performance of the contract between logigame and the player.
• Identity verification and KYC compliance — legal obligation under PAGCOR regulations and applicable anti-money laundering laws.
• Payment processing — necessary for the performance of the contract; legal obligation under financial regulations.
• Fraud prevention and security monitoring — legitimate interest of logigame in protecting the platform and its players from fraud and abuse.
• Regulatory reporting — legal obligation to PAGCOR and other competent Philippine authorities.
• Responsible gaming monitoring — legitimate interest and legal obligation to identify players showing signs of problem gambling and to give effect to self-exclusion orders.
• Customer support — performance of contract; legitimate interest in resolving player concerns efficiently.
• Marketing communications — consent-based only. Players who opt in to marketing will receive promotional emails or SMS. Consent may be withdrawn at any time through account settings.
• Platform analytics and improvement — legitimate interest in improving logigame's products and services using aggregated, anonymised usage data.

logigame does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. logigame may share personal data in the following circumstances:

• Service providers: Third parties engaged to process payments (GCash, PayMaya, BPI, BDO, Metrobank, crypto processors), perform KYC verification, provide fraud detection, host platform infrastructure, or deliver customer support tools. All such providers are bound by data processing agreements and are required to handle your data only as instructed by logigame.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government bodies where disclosure is required by law, regulation, court order, or official request.
• Game providers: Certified game software providers may receive limited technical and session data necessary to operate their games on the logigame platform. Such providers are contractually prohibited from using this data for independent marketing purposes.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of logigame's assets, player data may be transferred as part of that transaction, subject to equivalent privacy protections.

logigame uses cookies and similar tracking technologies to operate the platform, maintain your session, detect fraud, and analyse platform usage. The following categories of cookies are used:

• Strictly necessary cookies: Required for the logigame platform to function — session management, authentication tokens, security headers. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your account preferences, language settings, and responsible gaming configuration so you don't need to re-enter them each visit.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate and use the logigame platform, used exclusively to improve platform performance and user experience.
• Security and fraud-detection cookies: Identify unusual login patterns, device fingerprinting signals for fraud prevention, and bot detection.

You may configure cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing logigame, although some platform features that rely on functional cookies may behave differently.

logigame retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. The following general retention periods apply:

• Active account data: Retained for the duration of the account relationship plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years following the date of each transaction.
• KYC documentation: Retained for a minimum of five (5) years following account closure or the most recent transaction, whichever is later.
• Marketing consent records: Retained for the duration of consent plus three (3) years following withdrawal of consent.
• Support correspondence: Retained for three (3) years following resolution of the relevant matter.
• Technical logs: Typically retained for 90 days unless flagged for security investigation.

Following the applicable retention period, personal data is securely deleted or anonymised in accordance with logigame's data disposal procedures.

logigame implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Security measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and logigame's servers.
• Passwords stored using industry-standard salted bcrypt hashing — never in plain text.
• Access to personal data restricted to authorised logigame personnel on a need-to-know basis, with role-based access controls enforced.
• Regular security audits and penetration testing of platform infrastructure.
• Automated monitoring for unusual account access patterns with SMS OTP-based two-factor authentication available to all players.
• Data stored on servers with physical and logical security controls, firewall protection, and intrusion detection systems.

In the event of a personal data breach that poses a real risk of serious harm to affected players, logigame will notify the National Privacy Commission and affected individuals within 72 hours of becoming aware of the breach, in accordance with RA 10173 and NPC Circular 16-03.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by logigame:

To exercise any of the above rights, please contact logigame's Data Protection Officer via the channels listed in Section 14 of this Policy. logigame will respond to all data rights requests within 15 business days.

logigame does not knowingly collect personal information from any person under the age of 21 years. The logigame platform is strictly prohibited for minors under PAGCOR regulations. Age verification is mandatory as part of the KYC process.

If logigame becomes aware that personal data has been collected from a person under the age of 21, such data will be immediately deleted and the associated account suspended. Any winnings generated on an account subsequently found to be operated by a minor will be voided in accordance with logigame's Terms & Conditions.

If you believe a person under 21 has registered on logigame, please contact our support team immediately via 24/7 live chat or at [email protected].

Some of logigame's third-party service providers — particularly cloud infrastructure providers, game software licensors, and fraud detection services — may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection as the Philippines, logigame ensures such transfers are governed by appropriate safeguards, including contractual clauses that impose obligations consistent with RA 10173.

logigame will not transfer personal data to jurisdictions that have been assessed as providing inadequate data protections without implementing appropriate supplementary safeguards and, where required, notifying the National Privacy Commission.

The logigame platform may display content from or reference third-party game providers and payment services. This Privacy Policy applies solely to data processing activities conducted by logigame as Personal Information Controller. Third-party services operating within the logigame platform — such as game engines, live streaming providers, and payment gateways — are subject to their own privacy policies and data handling practices.

logigame is not responsible for the privacy practices of third-party providers and encourages players to review the privacy terms of any third-party service that collects or processes personal data in connection with their use of logigame.

logigame reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email notification or a prominent platform notice prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of logigame following any amendment constitutes acceptance of the revised Policy.

logigame has designated a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. For data privacy inquiries, requests to exercise data subject rights, or complaints regarding logigame's handling of your personal data, please contact:

• Data Protection Officer — logigame
• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Data Privacy Request — [Your Account Reference]"
• 24/7 Live Chat: Available directly on the logigame platform for urgent privacy matters.

logigame will acknowledge all data privacy requests within 5 business days and provide a substantive response within 15 business days. Complex requests may require additional time, in which case we will notify you of the extended timeline and the reasons for it.

For matters unresolved by logigame, you may escalate your complaint to the National Privacy Commission of the Philippines.