♦ Player Protection Programme

Responsible Gaming at logigame

At logigame, gaming is meant to be a form of entertainment — not a source of financial stress or personal harm. We take our responsibility to Filipino players seriously, and we've built real tools to back that commitment up. This page covers everything you need to know about playing safely on logigame.

21+

Strictly 21 years and older.
PAGCOR-regulated platform.

Need help right now?

If you or someone you know may have a gambling problem, logigame's 24/7 live chat support team can activate account restrictions or self-exclusion immediately. You can also contact PAGCOR's Responsible Gaming division directly — contact details are available on the PAGCOR official website at pagcor.ph.

Gaming Should Always Be Fun

Gambling — whether it's spinning a slot, playing live baccarat, joining a bingo room, or betting on the PBA — is entertainment. The thrill comes from the experience, not from chasing losses or treating wins as income. logigame was built on that understanding, and it shapes how we operate.

The Philippines has a vibrant gaming culture, from the casino floors in Resorts World and Solaire to the neighbourhood bingo halls in Cebu, Davao, and everywhere in between. Online gaming through platforms like logigame extends that culture to your phone or laptop — conveniently and, when approached responsibly, safely.

But logigame also acknowledges the reality: for some players, gambling can shift from entertainment to habit, and from habit to harm. Problem gambling is a recognised condition, and it doesn't discriminate by city, income level, or how experienced a player is. The signs can be subtle at first — a bit more time on the platform, slightly higher deposits, chasing a run of bad luck. logigame's responsible gaming system is designed to catch those signs early and give players the tools to act before they become problems.

None of the tools on this page are inconveniences or obstacles — they are part of what logigame promises every Filipino player who signs up. Use them freely and use them early. You don't need to be in crisis to set a deposit limit or take a cooling-off break.

Are You Playing Responsibly?

Ask yourself these questions honestly. Click each one to reveal context.

Do I gamble with money meant for bills or essentials?
Gambling should only ever use discretionary income — money that is genuinely spare after all essential expenses are covered. If you're drawing from rent, groceries, utilities, or loan payments to fund gaming, that's a serious warning sign worth addressing immediately.
Do I chase losses to try to win back what I've lost?
Chasing losses is one of the earliest and most reliable warning signs of problematic gambling behaviour. Every gaming session should have a fixed loss limit in mind. When that limit is reached, the session ends — regardless of how close a win might feel.
Do I hide my gambling from family or friends?
Secrecy around gambling activity — hiding deposits, downplaying session time, or feeling embarrassed about gaming habits — often signals that gambling has moved beyond a healthy entertainment context. Open conversations with people you trust are a good first step.
Is gaming affecting my sleep, work, or relationships?
When gaming sessions extend late into the night, when work performance drops because of preoccupation with gaming outcomes, or when family relationships become strained over gambling — these are clear signals that professional support and immediate use of self-exclusion tools are warranted.
Do I feel I need to gamble increasing amounts to feel the same excitement?
Tolerance — needing higher stakes to achieve the same emotional response — is a recognised component of gambling disorder. If your minimum comfortable bet has crept upward over time, that pattern deserves honest attention and may benefit from professional assessment.
If you answered yes to any of the above, logigame's responsible gaming tools are available right now in your account settings. You do not need to wait. Our support team can activate restrictions immediately via live chat.

Recognising the Warning Signs

Problem gambling often develops gradually. The earlier these signs are recognised, the easier they are to address. logigame monitors for many of these patterns automatically and may proactively contact players whose behaviour raises concern.

Spending more time gambling than planned
Borrowing money to fund gaming activity
Feeling restless or irritable when not gambling
Lying to family about gambling time or amounts
Using gaming as a way to escape problems or stress
Making repeated unsuccessful attempts to stop
Jeopardising relationships or career over gambling
Continuing to gamble after reaching your budget limit

logigame Responsible Gaming Tools

Every logigame account comes with these tools built in. They are in your account settings, available immediately, and take effect without delay.

Deposit Limits

Set a maximum deposit amount for any daily, weekly, or monthly period. Once your limit is reached, logigame will not process further deposits until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling period before taking effect.

Loss Limits

Define the maximum net loss you are comfortable with over a set period. When your loss limit is reached, further wagering is automatically suspended for the remainder of the period — no override, no exceptions. This is one of the most effective tools for keeping gaming within a defined budget.

Session Time Limits

Set maximum session durations and receive visible time-on-site reminders at configurable intervals. logigame can automatically log you out when your session limit expires. Knowing how long you've been playing is a simple but underused tool for maintaining perspective.

Cooling-Off Period

Request a temporary account suspension of 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During this period your logigame account is inaccessible and no marketing communications will be sent to you. Cooling-off periods activate immediately upon request.

Self-Exclusion

Request indefinite or permanent self-exclusion from logigame at any time. Your account will be closed within 24 hours of the request, all marketing will cease immediately, and logigame will not accept re-registration attempts during the exclusion period. This is irreversible for the duration selected.

Reality Checks

Enable on-screen notifications that appear during active gaming sessions, showing your total time played and net win/loss for the session. Reality checks are a low-friction way to maintain awareness of how long and how much you've been gaming without interrupting the session entirely.

How to Self-Exclude from logigame

Self-exclusion is the most comprehensive responsible gaming tool available on logigame. The process is straightforward, takes effect quickly, and cannot be reversed during the exclusion period. logigame will not try to discourage you or offer incentives to stay.

1
Log in and access Account Settings

Navigate to your logigame account settings from the profile menu in the top-right corner of the platform.

2
Go to Responsible Gaming

Select "Responsible Gaming" from the account settings menu. All available tools — limits, cooling-off, and self-exclusion — are in this section.

3
Select Self-Exclusion and choose duration

Choose from a 6-month, 1-year, 5-year, or permanent exclusion. Read the terms carefully — these periods are enforced without exception.

4
Confirm the request

Confirm your self-exclusion request. Your account will be suspended within 24 hours and all marketing communications will cease immediately.

5
Contact support if you need faster action

If you need immediate restriction and cannot access the settings menu, contact logigame support via 24/7 live chat. A support agent can activate restrictions on your account in real time.

21+ Age Enforcement

logigame enforces the PAGCOR-mandated minimum age of 21 years for all casino-style gaming in the Philippines. This is not a checkbox — it is a verified requirement applied to every account.

21+
Strict Age Verification

Government ID mandatory before withdrawal processing.

  • All accounts require KYC verification with a valid Philippine government-issued ID.
  • Accepted IDs include PhilSys National ID, passport, UMID, PRC ID, LTO driver's licence, and SSS/GSIS ID.
  • Any account found to be operated by a person under 21 is immediately suspended. Winnings are voided and deposits returned.
  • logigame may refer age fraud cases to PAGCOR and relevant Philippine authorities.
  • If you suspect a minor is using the platform, contact logigame support immediately via live chat.
For Family Members & Guardians

If you believe a family member under the age of 21 has registered on logigame, or if you are concerned that a family member has a gambling problem, logigame's support team can assist you. We can verify account status, provide guidance, and coordinate with PAGCOR's responsible gaming resources where appropriate. Contact us via 24/7 live chat or at [email protected].

Our Commitment to Filipino Players

Responsible gaming at logigame is not a compliance exercise. It is an operational commitment backed by real systems and real people.

PAGCOR-Aligned Standards

logigame's responsible gaming programme is designed in alignment with PAGCOR's player protection framework. Regulatory requirements are the floor, not the ceiling — logigame goes beyond minimum obligations wherever player welfare calls for it.

Automated Behavioural Monitoring

logigame's platform monitors for behavioural patterns associated with problem gambling — including rapid deposit sequences, late-night extended sessions, and escalating average bet sizes. Players showing these patterns may receive proactive outreach from the responsible gaming team.

24/7 Trained Support

Every logigame support agent is trained in responsible gaming protocols and can escalate to the responsible gaming team for sensitive cases. Support is available around the clock via live chat — including late at night when problematic sessions are most likely to occur.

No Reverse Self-Exclusion

logigame does not offer "cool-down period waivers" or incentives to reverse a self-exclusion decision. Once activated, exclusion periods are enforced in full. No bonus offers, no re-engagement campaigns, no exceptions.

Transparent Cost Disclosure

logigame shows players their net win/loss for each session and their cumulative gaming history in account statements. Clear visibility of actual spend — not just deposit amounts — is a foundational responsible gaming principle that logigame takes seriously.

Player Wellbeing First

When a conflict arises between commercial interest and player wellbeing, logigame's responsible gaming policy directs us toward player wellbeing. This means accepting that some players should not be playing on logigame — and helping them reach that conclusion, if necessary, rather than retaining them at any cost.

External Help & PAGCOR Resources

If you need support beyond what logigame can provide, the following resources are available for Filipino players dealing with gambling-related concerns.

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PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation operates a formal responsible gaming programme covering PAGCOR-licensed operators including online gaming platforms. Visit pagcor.ph for resources, self-exclusion registration, and contact information.

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Philippine Mental Health Association

The PMHA provides counselling services and referrals for behavioural health conditions including gambling disorder. Services are available across Metro Manila, Cebu, and other major Philippine cities. Contact information available through PMHA's official channels.

💬
logigame Support Team

Available 24/7 via live chat on the logigame platform. Our trained support team can activate account restrictions, provide referrals, and assist with any responsible gaming concern — any hour of the day, any day of the year.

Play Within Your Comfort Zone

logigame is designed to be enjoyed within limits that work for you. If you're ready to set deposit limits, activate a reality check, or simply explore the platform responsibly — your account is the right place to start. 21+ only. PAGCOR regulated.

Must be 21 years or older. Gambling can be addictive — please play responsibly.